Buzzintown.com accepts Visa and MasterCard. Visa and Master Card payments are processed through an online payment gateway system. We do not capture your credit card information and you need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
Buzzintown.com uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your ticket using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that Buzzintown.com offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.
You will be asked to insert the credit card "Control Code" when completing a transaction online. The credit card Control Code is named the CVC-Card Validation Code for MasterCard credit cards and the CVV-Card Validation Value for VISA credit cards. The Control Code consists of a three (3) digits number printed on the back of the credit card's signature strip.
If the payment on the credit card is declined for some reason, alternate payment instructions must be received by Buzzintown.com 72 hours prior to the time of event/movie; else, the order is liable to be cancelled. In such an event, you may contact our customer care centre at (080) 4161 3766 or email to support@buzzintown.com.
Buzzintown.com acts as the agent to those who are promoting the events for which you purchase tickets ("Event Organizer") and for movie halls ("Cinemas"). When you purchase a ticket for an event/movie, Buzzintown.com will be handling the transaction and collecting payment for the organizer/Cinema.
Buzzintown.com sells tickets on behalf of Event organizers/Cinemas and does not control the inventory or its availability.
Tickets purchased on Buzzintown.com are subject to a per ticket convenience charge and a non-refundable per order processing fee.
When purchasing tickets on Buzzintown.com you are limited to a specified number of tickets for each event.
Please check the censor warning before buying the tickets. Children below the age of 18 will not be allowed entry for an "A" rated movie. Also please check for any additional ratings/entry restrictions that my be applicable for events/movies from time to time.
Before purchasing tickets, carefully review your booking details. Buzzintown.com prohibits cancellations (by buyer), exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.
Some Orders will be processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, Buzzintown.com customer service will attempt to contact you, using the information provided at the time of purchase. If Buzzintown.com is unable to reach you after its initial attempt, Buzzintown.com may cancel your order and may sell your tickets to another customer.
Buzzintown.com offers multiple delivery options. The options may vary for different events/movies/ venues/ theatres. Currently the following delivery options are available:
In all the cases you will need to produce the credit card used to purchase the tickets for picking up the tickets at the venue. In case the credit card user is not picking up the tickets, an authorization with the photocopy of this credit signed by the credit card holder need to be produced at the time of picking up the tickets. Please note that signature on the card must match the signature used for authorization.
If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: Buzzintown.com will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site
Occasionally, events are cancelled or postponed by the promoter. Should this occur, we will attempt to contact you and refund the amount as per the policy of the organizer. At no time and under any circumstances, the convenience charges and order processing charges collected will be refunded.
If you need help regarding your order or any other issue, the best in the company is available. We guarantee a response time of one working day and you can reach our customer service department at support@buzzintown.com
These Guidelines apply to any claim regarding tickets purchased from Buzzintown.com
